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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Besson

March 7, 2025

5  out of  5
rating by Tracy Besson
"Vini was super helpful, I been with State farm for over 30 years! Thank you Vini for your courteous service and saving me money!"
We responded:
"Thank you, Tracy, for your wonderful feedback! I'm so happy to hear that Vini was able to assist you with courteous service and help save you money. It's fantastic to have you with us for over 30 years! If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Thomas Ferdinand

February 7, 2025

5  out of  5
rating by Thomas Ferdinand
"Vinny is great. She lowered my rate and is very friendly."
We responded:
"Thank you, Thomas! I'm happy to hear that Vinny was able to assist you with lowering your rate and that you found her friendly. We appreciate your feedback and are here for any future needs or questions you might have."
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Fariha Alam

February 7, 2025

5  out of  5
rating by Fariha Alam
"Great experience working with this office! Lavinia helped me so much and guided me through the process. I would highly recommend!"
We responded:
"Thank you, Fariha, for sharing your positive experience! I'm glad Lavinia was able to assist and guide you through the process. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sanjeeta Mumtahin

February 7, 2025

4  out of  5
rating by Sanjeeta Mumtahin
"I called in to get some questions answered and Lavinia was extremely kind and helpful."
We responded:
"Thank you, Sanjeeta, for sharing your experience! I'm glad to hear that Lavinia was able to assist you with your questions. We appreciate your feedback and are here to help with any further inquiries you might have. Feel free to reach out anytime!"
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Daniel Mondragon

February 6, 2025

5  out of  5
rating by Daniel Mondragon
"Tuve la oportunidad de pasar a esta agencia Una atmósfera Muy profesional Lugar, muy limpio Y la gente muy amable y servicial, especialmente la recepcionista Selene"
We responded:
"¡Gracias, Daniel! Me alegra saber que encontraste nuestra oficina profesional y limpia. Selene y todo nuestro equipo están comprometidos a brindar un servicio amable y servicial. Estamos aquí para ayudarte con cualquier necesidad futura. ¡No dudes en contactarnos!"
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Miguel Gomez

February 5, 2025

5  out of  5
rating by Miguel Gomez
"El mejor servicio que he recibido con María Bailey muchas gracias a Selene por su atención. Muy agradecido por que es bilingüe!!"
We responded:
"¡Gracias, Miguel! Me alegra saber que recibiste un excelente servicio con nuestra oficina. Selene estará encantada de saber que su atención fue apreciada. Estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos en el futuro!"
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Deb Zellers

September 12, 2024

5  out of  5
rating by Deb Zellers
"Met with Dawson to go over our coverages. Very knowledgeable, helpful. 👍"
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Dan The Man

July 15, 2024

3  out of  5
rating by Dan The Man
"I've been a State Farm customer since 1977. This agency is the least responsive agency I've ever been associated with."
We responded:
"Dan, thank you for your loyalty as a State Farm customer since 1977. I appreciate your feedback and apologize for any lack of responsiveness you've experienced. Please know that I am here to address any concerns you may have. Feel free to reach out to our office for further assistance. - Maria Bailey - State Farm Insurance Agent, Canton, GA"
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Sarah Jones

July 11, 2024

5  out of  5
rating by Sarah Jones
"Eden was so wonderful to work with! She helped my husband and I understand our coverage and how best to ensure we're ready for our new home! Quick and easy responses, lovely personality, and she helped us coordinate with our mortgage lender as well to make sure everything was good to go. Thank you so much!"
We responded:
"Thank you for sharing your experience, Sarah! I'm glad Eden was able to assist you and your husband with understanding your coverage and coordinating with your mortgage lender. We're happy to have helped you prepare for your new home. If you ever need further assistance, feel free to reach out. - Maria Bailey - State Farm Insurance Agent, Canton, GA"
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Tu Duong

May 21, 2024

5  out of  5
rating by Tu Duong
"We had Bailey as our agent for over 20+ years. We are very pleased with her for everything. We will highly recommend."
We responded:
"We are truly grateful for you taking the time to leave this review about our office! We are always working hard to ensure a flawless experience, so we are grateful you trusted our office, and have STAYED for 20+ years! For that, we thank you! Should you need anything additional, please feel free to reach out! Thank you! - Maria Bailey - State Farm Insurance Agent, Canton, GA"
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Josetta Mushaka

April 26, 2024

5  out of  5
rating by Josetta Mushaka
"Dawson Sheriff is a very professional and pleasant account manager. He answered all my questions and very easily and quickly changed my address to send our bills to our new house. He sent a confirmation of this so I know all was handled correctly."
We responded:
"Josetta, thank you so much for your kind words and feedback! We're delighted to hear that Dawson provided you with professional and efficient service, ensuring that your address change was handled smoothly and accurately. Ensuring that our clients receive prompt and accurate assistance is always our priority, and we're thrilled that Dawson's dedication to professionalism made a positive impact on your experience. - Maria Bailey - State Farm Insurance Agent"
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*RandomGuy*

March 10, 2024

5  out of  5
rating by *RandomGuy*
"Always a good experience!"
We responded:
"Thank you for the 5-star rating, and kind words! We are thrilled to hear that you had a good experience with our team, and we look forward to continuing to assist you with all your insurance needs for many years to come! - Maria Bailey - State Farm Insurance Agent, Canton, GA"
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Blanca Ochoa

December 29, 2023

1  out of  5
rating by Blanca Ochoa
"Got you car off from insurance without telling me but decide to keep my life insurance"
We responded:
"Hi, Blanca. Thank you for taking the time to tell us about your experience. We have looked into this and would love to talk with you about how we can remedy this issue. Please call our office any time."
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Melanie Mote

November 6, 2023

5  out of  5
rating by Melanie Mote
"I am so happy with the level of service I received from Maria Bailey and her team during my recent auto claim. Their professionalism and responsiveness were fantastic from start to finish, making the entire process so much less stressful than it otherwise could have been. Most impressive of all was their dedication to ensuring the repair was done correctly. Going above and beyond to contact the repair company directly to make sure the work was up to State Farm's (and Maria's) standard of excellence. It's reassuring to have a team like Maria's on your side when you need them most, and my car looks great!"
We responded:
"Thank you, Melanie, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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A Fulton

September 13, 2023

5  out of  5
rating by A Fulton
"I have enjoyed my experience personally with Maria and Dawson as I recently had a very confusing situation with policies. They sat down and talked things through until I fully understood. I appreciate their interaction and patience with their clients. They truly show people are first in business!"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dawson, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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aaesha f

June 14, 2023

1  out of  5
rating by aaesha f
"Very slow you are lucky if they answered your call."
We responded:
"Thank you for your review, Aaesha. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us at (770) 720-4911 to tell us more about your experience and how we can find a resolution for you."
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Mauricio Quibano

March 8, 2023

1  out of  5
rating by Mauricio Quibano
"If a negative scale was available, I would be using it. On 10/10/2022, I requested that my son be added as co-owner on 1 of 6 policies. On 10/24/2022 I noticed that 13 changes (which I did not request) had been made impacting all 6 policies. I raised the issue immediately. After 52 emails and several very frustrating calls, all corrections were finally made to my policies on 12/6/2022. On 1/11/2023 I found out about one more change. I received my autopay notification stating a 67% increase in premiums. State Farm corporate explained that my agent (Maria Bailey) had removed my multi-line & multi-vehicle discounts. Called Maria Bailey that same day. As of today, 40 emails in, my discounts are still not applied, and I am being charged at the higher rate (67%)."
We responded:
"Hi, Mauricio. Thank you for taking the time to tell us about your experience. We have looked into this and would love to talk with you about how we can remedy this issue. Please call our office at (770) 720-4911."
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Triciabat311

December 10, 2022

5  out of  5
rating by Triciabat311
"Maria exudes integrity and excellence. I’m so glad I found her! Would highly recommend anyone chose her for their insurance needs."
We responded:
"Thank you for the kinds words Tricia! You are a wonderful human :)"
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Renonda Anderson

November 7, 2022

5  out of  5
rating by Renonda Anderson
"I came in wanting to switch agents because my State Farm agent wasn’t cutting it to say the least. Cindy greeted me at the door and was an absolute delight! She was so warm, welcoming, and thoughtful. She immediately felt like family. I needed a little help navigating the waters of switching so Dawson swooped right in and threw me a life raft! He is so knowledgeable and humble. I couldn’t have done it without him because my agent kept hanging up on me (Cindy and I had a good laugh over that)! I couldn’t be happier with my decision because EVERYONE at this agency TRULY cares about your well being and not just bringing in more policies like others."
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Baylee Bennett

October 20, 2022

5  out of  5
rating by Baylee Bennett
"I spoke to this office while shopping around and the gentleman I spoke with, Dawson, was very professional and knowledgeable about the products available. Would definitely recommend this office."
We responded:
"Thank you for the positive feedback Baylee! We love satisfied customers. We appreciate you!"
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Chandler Edge

October 17, 2022

5  out of  5
rating by Chandler Edge
"This office has excellent customer service. I had spoken to a representative, Dawson, who was very kind & helped me solve all my issues. He even answered all my questions very professionally. 10/10 would recommend this office for anyone needing insurance in the area!"
We responded:
"Thank you Chandler! Dawson is a superstar and we love him. He’s fantastic with our clients. Appreciate the positive vibes!"
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Boronat Mom Elizabeth

October 15, 2022

5  out of  5
rating by Boronat Mom Elizabeth
"We have been with Maria Bailey for 15 years. Best place and quality insurance. Her staff works well with customers and their needs. I appreciate a hometown feel when I shop for service. Salt of the earth People!"
We responded:
"Thank you Elizabeth! It has been a pleasure serving you and our community for the last 15 years. We appreciate you and your trust in protecting your family!"
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Bill Locke

October 14, 2022

5  out of  5
rating by Bill Locke
"She was really great! She listened to what I was looking for in my Life Insurance and found a plan that worked for me."
We responded:
"Thank you for the feedback Bill! We appreciate the trust in our agency and our company! We appreciate you :)"
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David Harper

September 19, 2022

5  out of  5
rating by David Harper
"Just wanted to express my appreciation for the outstanding customer service that we have received for one of your employee Dawson Sheriff. Dawson has help me and my family on a number of different occasions. Dawson is one of a kind employee that most companies do not have these days and we are so very happy to have him to serve us at State Farm. Thanks for all you do Dawson keep up the good work"
We responded:
"Thank you Harpers! It has been a pleasure serving you for the last 15 years. You guys are the best. Dawson is a gem! We appreciate you!"
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Kyle Callaro

July 18, 2022

5  out of  5
rating by Kyle Callaro
"Wanted to change auto and home and brandon was amazing. He did everything answered every question I had. Just a great experience."
We responded:
"Thank you for your kind and positive words Kyle! Brandon is wonderful and we like to hear we are doing a great job! We appreciate you!"